A fast-paced, practical session designed to help real estate professionals recognize when a client is experiencing more than routine transaction stress and respond with clarity, professionalism, and compassion. Agents learn how crisis impacts communication and decision-making, how to identify unspoken distress, and how to use simple stabilizing language that keeps clients grounded and moving forward. Focusing on three of the most common crisis situations, this course provides immediately usable tools for supporting clients without crossing ethical or emotional boundaries. Participants leave better prepared to stay calm, present, and effective when clients need them most.